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Unit 3 Shift Test
Your decision
A VIP couple booked a DOUBLE room, but the room is set up as a TWIN (two single beds). They arrive in fifteen minutes. What do you do?
Re-set it as a double — one large bed — to match the booking, then add the VIP welcome touches before they arrive.
Leave it as a twin — both rooms sleep two people anyway.
Re-mop the already-clean floor and skip the amenities.
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