What you can do

0 of 35 skills mastered

Working toward Job-Ready

Master all 82 tasks across the hotel to become Job-Ready.

Shifts

Room 612 — the checkout
Not started
The 612 bathroom turn
Not started
The front-of-house round
Not started
Opening the pool deck
Not started
The morning wash
Not started
Setting up the floor
Not started
The grounds round
Not started

Room entry
Knock, announce, wait, respect DND.
0/1 tasks
Bed making
Strip and make a crisp, mitred-corner bed.
0/2 tasks
Linen handling
Handle linen hygienically — never on the floor.
0/10 tasks
Turndown service
Open the bed and set the room for night.
0/2 tasks
Dusting
Dust high-to-low so nothing is missed.
0/3 tasks
Cloth colour code
Right colour cloth for every surface.
0/24 tasks
Chemical safety
Dilute correctly, never mix dangerous pairs.
0/16 tasks
Infection control
Clean-to-dirty, stop cross-contamination.
0/29 tasks
Bathroom cleaning
Full clean-to-dirty bathroom, toilet last.
0/7 tasks
Descaling
Remove limescale from taps, glass and tiles.
0/3 tasks
Glass & mirrors
Streak-free glass with the blue cloth.
0/6 tasks
Surface care
Match method to marble, wood, brass, carpet.
0/15 tasks
Mini-bar
Check, refill to par, log charges accurately.
0/1 tasks
Amenities & par
Replenish guest supplies to the standard.
0/11 tasks
Room status
Read and update room status codes.
0/1 tasks
Lost & found
Log, tag, store and release found items.
0/2 tasks
Integrity
Honest with guest property, always.
0/9 tasks
Records & reports
Keep registers and handovers accurate.
0/19 tasks
Guest service
Courteous, prompt, discreet with guests.
0/19 tasks
Vacuuming
Even overlapping passes, edges and corners.
0/6 tasks
Waste handling
Empty bins safely, fresh liners, gloves on.
0/8 tasks
Wet-floor safety
Sign up, mop to the door, dry before leaving.
0/14 tasks
Pool & wet areas
Anti-slip cleaning around water.
0/2 tasks
Equipment care
Service and store machines correctly.
0/4 tasks
Laundry wash
Sort and run the right wash formula.
0/2 tasks
Stain treatment
Pre-treat stains before they set.
0/2 tasks
Par stock
Keep linen and supplies at par, FIFO.
0/9 tasks
Uniform control
Issue and exchange uniforms by record.
0/3 tasks
Trolley setup
Stock the cart, clean top, soiled bottom.
0/2 tasks
Pest control
Inspect, prevent and report pests.
0/2 tasks
Bed-bug check
Inspect seams, isolate and report.
0/1 tasks
Floral care
Condition flowers, refresh displays.
0/2 tasks
Grooming
Neat uniform, badge, hygiene standard.
0/2 tasks
Fire safety
Keep exits and corridors clear.
0/4 tasks
Grounds care
Litter, planters and entrance first impression.
0/2 tasks